23 Questions To Ask Real Estate Agents When Selling Your Home in NZ

Selling a home is a big life decision, both financially and emotionally. Finding a licensed real estate agent with whom you feel comfortable is crucial. In New Zealand, there are approximately 15,000 real estate agents, so the key is identifying which one will be best suited to your situation. One of the best ways to do this is to meet with a few top agents and conduct interviews with them. Knowing what questions to ask real estate agents when selling can make a huge difference in choosing the right partner for your sale. By asking the right questions, you’ll gain insight into each agent’s experience, strategy, and professionalism, helping you make an informed decision and avoid costly missteps.

Below is a comprehensive guide covering every essential question to ask a real estate agent before you sign on the dotted line as a seller in New Zealand. For each question, we explain why you should ask it and what to look for in a great agent’s answer.

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Agent Credentials and Experience :Key Questions To Ask Real Estate Agents

1. Are you a licensed real estate agent in NZ? 

Why ask: Always verify the agent holds a current Real Estate Authority (REA) license (it’s illegal to practice real estate without one, which would leave you unprotected). Get Quote to find a licensed real estate agent.

Answer & Tips: A credible agent will readily provide their license details or, in the case of real estate agents, their REA registration number. You can also look them up on the REA’s online public register to double-check their status. Working only with licensed agents ensures that you have regulatory protections in place if anything goes wrong during your sale.

2. How long have you been a real estate agent, and how many properties have you sold? 

Why ask: Among the most important questions to ask real estate agents is how long they’ve been in the business. You want to gauge if this agent has a proven track record, not someone who’s on their first ride.

Answer & Tips: Listen for specifics: how many years they’ve been in the business and roughly how many homes they’ve sold in the last 12 months. An agent with many years of experience or dozens of recent sales has likely encountered a variety of market conditions and challenges, which are invaluable for a smooth sale. 

Be cautious if an agent has very few recent sales or is vague about their numbers. You want someone active and successful in today’s market, not resting on sales from a decade ago.

3. Could you please share your recent sales and results? 

Why ask: Past performance can indicate future results. Seeing their recent sales shows that they price homes accurately and achieve good outcomes.

Answer & Tips: A confident agent should willingly share a list of their recent sales, including the listing prices vs. final sale prices. Look at their list-price-to-sale-price ratio – do they consistently achieve close to (or above) the asking price? A strong agent often has sale prices around 95–100% of the listing price on average. 

If an agent’s homes frequently sell for far below asking or take a very long time to sell, that could be a red flag. Ask them to talk through a couple of recent sales: How long was each home on the market? What price did it sell for relative to the appraisal? This will give you a feel for their selling style and success rate.

4. Do you specialise in homes like mine or in this area? 

Why ask: You’ll benefit from an agent who is familiar with your type of property and neighbourhood. Local expertise can help target the right buyers and price the home correctly.

Answer & Tips: If your property is unique (say, a rural lifestyle block or a high-end apartment), it’s ideal if the agent has experience with that niche. Likewise, an agent who frequently works in your suburb will know recent sales trends, buyer demographics, and what features local buyers value. A great response would be something like, “I’ve sold several homes in this area and I’m familiar with the school zones and upcoming developments.” They might even have buyers in their database looking in your neighbourhood. If an agent doesn’t know much about your area, they may not be the best fit for your sale.

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Knowledge of the Market and Timing

5. Is now a good time to sell? What are the current market conditions? 

Why ask: The housing market is always changing.you should include specific questions to ask real estate agents that assess their awareness of current trends and will give you an honest read on the market.

Answer & Tips: A knowledgeable agent will discuss whether the market currently favors sellers or buyers in your region. For example, are homes selling quickly and are prices rising, or is it a slower market with many listings? They might mention recent auction clearance rates, interest rates, or supply vs. demand in your area. Beware of a vague cheerleader answer like “It’s always a good time to sell!” – you want a nuanced answer with evidence (e.g., “Listings are low right now and we’re seeing competitive offers on well-priced homes”). Even if the market is cooler, a skilled agent should reassure you that a well-presented, well-priced home can sell in any market. The key is that they’re frank about conditions and have strategies for the current climate.

6. What is the average time on market for houses like mine, and how long do you expect my sale to take? 

Why ask: This tests the agent’s grasp of local sale speed and sets realistic expectations for you.

Answer & Tips: A top agent should know off the top of their head the median days on market for your type of property in your area. For example, they might say, “Most 3-bedroom homes here are selling in about 4–6 weeks right now.” If they can’t provide at least a ballpark figure or recent example, that’s a red flag (it’s like a tax accountant not knowing the current tax rate!). 

Also, listen to see if they set realistic expectations for your particular home. No agent has a crystal ball, but they should provide a reasoned estimate (and possibly a best- and worst-case range). For instance, “I’d aim for under a month, but if we haven’t found the right buyer in 6 weeks, we might reassess our strategy.” This shows they have a plan even if things take longer. The idea is to ensure the agent won’t just list your home and then leave you in the dark about why it hasn’t sold.

Get Quote to Learn why we work with top agent who actively leverage buyer databases to boost offers.

7. What price range do you think my property is worth in today’s market, and how did you arrive at that? 

Why ask: Another area where questions to ask real estate agents are essential is pricing strategy .Pricing your home correctly is crucial. This question forces the agent to justify their valuation with data, rather than throwing out a number to flatter you.

Answer & Tips: A trustworthy agent will come prepared with a Comparative Market Analysis (CMA) or similar, using recent comparable sales to back up their suggested price range. They should say something like, “Based on three recent sales on your street, I’d estimate your home is worth around $X to $Y. I factored in your new kitchen and the extra bathroom compared to those properties.” Be wary of an agent who gives an unrealistically high price just to win your listing – you might end up needing price drops later. Likewise, an agent who lowballs the price might be aiming for a quick, easy sale.

A good agent’s estimate will be grounded in reality. Don’t hesitate to ask, “What if the market softens or if we get multiple offers – how would that affect price?” Their answer will show if they’re considering various scenarios. Ultimately, you want an agent who is honest and accurate in pricing, as overpricing can lead to a stale listing, while underpricing could leave money on the table.

8. Do you recommend a particular method of sale for my property (e.g. auction, tender, fixed-price) and why?

Why ask: In NZ, there are several ways to sell a home (auction, tender, by negotiation, fixed price). The agent’s choice here reveals their sales strategy and understanding of the market.

Answer & Tips: A great agent will explain the pros and cons of each method and recommend one that suits your property and current market conditions. For example, they might say, “I suggest an auction because there’s high buyer demand right now and competitive bidding could drive up the price” or “Given the unique features of your home, a tender might attract the right buyers willing to pay a premium.” They should back it up with examples of similar properties they’ve sold using that method. If they’ve recently had success with an auction on a comparable home, they’ll likely mention that. 

The key is that they have a thoughtful reason, not just a one-size-fits-all approach. Different markets call for different strategies, so you want an agent who will choose the method that maximises your sale price and suits your comfort level (not everyone is comfortable with auctions, for instance). If an agent can’t clearly explain why they’d sell your home a certain way, that’s a sign they might not have a strong plan.

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Marketing Plan and Exposure:Smart Questions To Ask Real Estate Agents

9. How will you market my home to reach the most potential buyers? 

Why ask: Marketing is a critical part of an agent’s job. You need to know their plan to ensure as many buyers as possible know your home is for sale.

Answer & Tips: The agent should outline a comprehensive marketing plan across both online and offline channels. In New Zealand, online presence is key: expect your property to be advertised on major real estate websites (such as Trade Me Property, RealEstate.co.nz, and Homes.co.nz), likely with featured or boosted listings for extra visibility. They should also mention social media marketing (targeted Facebook/Instagram ads can pinpoint active buyers). 

Traditional methods still matter too: professional signage out front, brochures/flyers, and maybe ads in local newspapers or property magazines. A well-rounded answer might be, “We’ll get professional photos and list on all the big property sites, do a Facebook campaign targeting Auckland families, and send out brochures to our database and local letterboxes.” If an agent’s marketing plan sounds thin or outdated (e.g., only one website or no social media), that’s a concern. 

Tip: A great agent customises the marketing to your home’s target audience – for instance, promoting a family home in school newsletters or a downtown apartment on LinkedIn. The bottom line is you want an agent with a proactive plan to generate buzz and attract buyers from every possible avenue.

10. Can you show me examples of your current listings or past marketing materials? 

Why ask: It’s one thing to talk about marketing; seeing examples lets you judge the quality of their marketing for yourself.

Answer & Tips: A confident agent can pull up a current online listing or a printed flyer for a recent property. Look closely at the photography and description. Are the photos professional, bright, and flattering? Is the write-up engaging and error-free? 

This is the level of presentation your home will get. If you see blurry photos or sloppy descriptions, that might be what happens with your listing – not good enough for your biggest asset! On the other hand, if their materials look top-notch (with crisp images, well-written copy, and possibly even video tours or drone shots), you can feel more assured.

 Don’t be shy about asking: good agents take pride in their marketing and will be happy to show you. It’s a positive sign if they have a modern, easy-to-navigate website and active social media showcasing their listings. As one expert put it, if an agent can’t market themselves well, how will they market your home? So use this as a test of their professionalism and attention to detail.

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11. What type of advertising do you recommend, and will there be any additional marketing costs I need to pay? 

Why ask: Some agents include a basic marketing package in their service, while others expect you to fund the advertising. You need clarity on the cost of marketing your home effectively.

Answer & Tips: Many agents will present a marketing plan and budget. Clarify which marketing expenses are included in their commission/fee and which are additional (out-of-pocket for you). Common items to discuss include:

• Professional photography & video: High-quality photos (and possibly video or drone footage) are essential to showcase your home. Ask if the agent covers this or if it comes out of your budget. It’s usually worth the investment either way.
  

• Online listings: Will your property have premium listings on Trade Me, RealEstate.co.nz, or other platforms, as well as social media ads? Featured listings cost more but can significantly boost visibility. Ensure you are aware if those upgrades are included in the plan.
  

• Print advertising: Ask if they recommend print ads, brochures or flyers, and who pays for them. In some markets, print media might not be critical, but in others (or for high-end properties), a page in a property magazine could help.
  

• Home staging or auctioneer fees: If the agent suggests professional staging to make your home more appealing, is that an extra cost? Likewise, auction marketing campaigns or auctioneer fees should be clearly outlined upfront.

Have the agent provide a written breakdown of the marketing budget. For example, they might suggest investing $1,500 in marketing for a robust campaign. Remember, both marketing costs and commission rates can be negotiated. The key is that you understand every dollar and agree it’s worth spending. A good agent will be transparent about costs and articulate why each item will help get you a better result. 

Tip: Don’t automatically go for the agent who claims “free marketing” if that means skimping on exposure – a well-executed marketing campaign can pay off with a higher sale price.

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12. Do you have a buyer database, and how will you use it for my property? 

Why ask: One advantage of hiring an active agent is tapping into their existing network of buyers. This question checks if they can immediately reach out to people who might be interested in your home.

Answer & Tips: Most good agents maintain a database of contacts – folks who attended their open homes or inquired about similar properties. Listen for specifics: Do they have, say, “100+ active buyers in your area/price range” in their contacts? Will they email their entire database about your new listing or call specific clients who have been looking for a home like yours? 

An ideal answer might be, “Yes, I have a database of over 500 buyers. The moment you list, I’ll be emailing an alert to them, and I already know a couple who’ve been looking for a house like yours.” This shows proactiveness. Keep in mind that a big database alone isn’t a magic bullet (some contacts may be inactive), but an agent who actively works their database is likely to receive some early interest or feedback. 

Tip: Also, ask if they collaborate with other agents. The best agents will happily do conjunctional sales (share the commission) if another agent has a buyer – because your goal is to get the best price, and that often means welcoming any qualified buyer, even if another agent brings them in.

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13. What is your approach to presenting my property? Do you have tips for staging or improvements before we list? 

Why ask: First impressions sell houses. A great agent will guide you on how to present your home at its best to attract buyers and top offers.Including staging and photography in your questions to ask real estate agents can ensure your home gets maximum exposure.

Answer & Tips: Expect the agent to offer a “walk-through” with you, pointing out any simple fixes or staging ideas to increase appeal. For example, they might suggest decluttering, doing minor repairs, repainting a dated wall, or rearranging furniture to make rooms look bigger. Many agents have a checklist of pre-sale tips (like tidying the garden, ensuring the front entrance is welcoming, etc.).

If your home is vacant or has a very specific style, the agent might recommend professional home staging to help buyers visualise living there. This question also reveals how proactive the agent is – a good one will give honest feedback (tactfully) on things that could be improved. “Buyers will form an impression in the first 30 seconds,” so little things like clean windows and a well-lit interior can make a difference. Some agents even have networks of tradespeople or stagers they can refer you to.

Tip: Ask if there are any preemptive reports or documents you should prepare (like a LIM report or building inspection) to make the sale smoother. A diligent agent might advise getting those ready in advance to streamline the process for buyers – a sign they’re organised and thinking ahead.

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Sales Strategy and Process

14. Who will I be working with, and how involved will you personally be? 

Why ask: Sometimes, the agent you meet might have a team or assistants. You want to know who is handling what in your sale.

Answer & Tips: The agent should clarify if they work solo or in a team. If in a team, ask whether they will be your primary point of contact or if an associate will handle open homes, buyer inquiries, etc. There’s nothing wrong with team support (it can mean more resources working for you), but you deserve to know if you’ll be dealing mostly with the star agent or their junior partner.

 A good agent will say something like, “I have an assistant who helps with paperwork, but I will personally run every open home and be there for all negotiations.” If you prefer the main agent to be very hands-on, make that clear. Transparency here is key – you don’t want surprises like meeting a stranger at your open home who says “I’ll be taking care of things today” when you expected the agent you hired. 

Tip: Also check if the agent is planning any extended time away during your campaign (holidays, etc.) and how they’d cover that. It’s rare, but best to know upfront.

15. How will you handle communication and updates with me? 

Why ask: Selling your home can be stressful, and you’ll want an agent who keeps you informed and comfortable throughout the process.

Answer & Tips: Look for an agent who sets clear expectations about communication. They might say, “I’ll give you a feedback call after every open home and a detailed weekly report via email.” The best agents provide regular updates even if there hasn’t been much activity, just so you’re never left wondering. Make sure they’re amenable to your preferred communication style too. For example, if you like texts, do they text? If you hate late calls, will they respect that? This question is as much about their style as their substance. Ideally, they will mention weekly written reports on buyer interest, which is a professional touch.

If an agent seems annoyed by the idea of frequent updates, that’s a red flag – you shouldn’t be left in the dark. Good communication means you’ll know how many people came through, what they said, and what the next steps are at all times. It helps you trust that things are on track (or adjust if needed).

16. How will you generate buyer interest and competition, and what is your negotiation approach? 

Why ask: One of the more overlooked questions to ask real estate agents involves their plan for generating competition and negotiating top dollar.At the end of the day, you want the highest possible price. This question probes how the agent plans to create competition for your home and handle offers when they come – essentially, their selling and negotiation skills.

Answer & Tips: A strong agent might outline how they’ll create urgency, such as setting an offer deadline or encouraging interested parties to submit their best offers by a certain date. If using an auction or tender, they’ll explain how that naturally fosters competition.

 The agent should emphasise that they follow up with every potential buyer promptly after viewings to gauge interest. When it comes to negotiation, listen for a confident strategy. For example, “I’m a firm negotiator – I won’t just push you to take the first low offer. I will work with each interested buyer to get them up to the best price they’re willing to pay, and I’ll keep you informed at every step.”

 You want to hear that they won’t leave money on the table. Good negotiation skills are crucial, so include that in your list of questions to ask real estate agents.If they say something vague like “Oh, I just see what the buyer offers and let you decide,” that might indicate a more passive approach. A good agent is your advocate – they should be able to share examples of how they negotiated a great price on a past sale. 

Tip: You can even throw a hypothetical, like “If we get an offer well below our asking price, how would you handle it?” to see how they respond. Their answer will reveal if they truly have a game plan to get you top dollar or if they might pressure you to accept less just to close a quick deal.

17. How many open homes will you hold, and what is your plan if the property doesn’t sell in the expected time frame? 

Why ask: Open homes are a primary tool for finding buyers, and you want to gauge the agent’s commitment and contingency planning.

Answer & Tips: Most agents will conduct open homes on weekends as a standard. Great agents often do multiple per week (e.g., Saturday and Sunday, maybe even a weeknight twilight viewing) especially in the first few weeks to maximise buyer traffic. Make sure the agent is enthusiastic about doing open homes and isn’t just planning one and done. Next, the second part of the question is crucial: “What if it doesn’t sell in, say, a month?”

A proactive agent will have a Plan B (or C). They might say, “After four weeks, if we haven’t sold, I would re-evaluate the feedback. Maybe we’d adjust the price slightly or refresh the marketing (new photos or headline) to attract fresh interest. I’ll keep holding weekly open homes and reach out to new buyer leads.” This shows they won’t give up if the going gets tough. Every market has listings that take longer, and you want an agent who will maintain their effort and enthusiasm until a sale is achieved.

If an agent doesn’t have an answer for this, you might worry that they’ll pressure you to drop your price too quickly or that they’ll lose interest in your property. Selling a home is not always a sprint; sometimes it’s a marathon, and you need an agent prepared for either scenario.

Commission, Fees, and Contract Terms

18. What is your commission rate, and is it negotiable? 

Why ask: You should know upfront what the agent’s service will cost you if they’re successful, and whether there’s flexibility on fees.

Answer & Tips: In NZ, typical commission structures might be around 2-4% of the sale price (often on a tiered scale: e.g., a higher percentage on the first $500k and less on the remainder). A good agent will be very clear about their rate (e.g., “Our standard fee is 3.95% on the first $400,000 and 2% on the rest, plus GST”). 

It’s smart to include commission structure in your questions to ask real estate agents checklist to avoid surprises later. Once they state it, it’s fair to ask if they can do better. 

Many agents will negotiate on commission, especially for higher-value properties or in a competitive situation. However, remember the adage: the cheapest agent isn’t always the best. Don’t choose based solely on a 0.5% lower fee – an outstanding agent who charges a bit more might also get you a far higher price. 

That said, if you’re talking to multiple agents and one is much more expensive, feel free to mention it and see if they’ll match or at least explain why they’re worth it. Also, clarify what’s included in that commission – for example, does it cover things like the auctioneer’s fee, or is that extra? 

Getting all this in writing in the agency agreement is essential, but have the conversation now so there are no misunderstandings later.

19. Will I incur any costs if my property doesn’t sell?

 
Why ask: You need to understand your worst-case scenario. If the house doesn’t sell (or you decide not to sell), could you be out of pocket?

Answer & Tips: Generally, in NZ, you don’t pay commission unless the property sells (“no sale, no fee”). However, marketing costs are a separate matter. Some agents absorb marketing costs as part of their service, but many operate on a vendor-paid marketing model, meaning you’d have to pay for advertising expenses even if the home doesn’t sell. A straight-shooting agent will explain this clearly. For example, “If for some reason the house doesn’t sell, you wouldn’t owe our commission. You would only need to cover the marketing expenses we agreed on, which come to $X.” 

Also ask about the agency agreement term – how long are you tied to this agent exclusively? Typically, agreements might be for 90 days. Can you cancel earlier if you’re unhappy? Most contracts allow cancellation with notice (e.g., 14 days) after an initial period. Make sure you’re comfortable with the commitment. Knowing the exit terms is important: you don’t want to feel trapped if the relationship isn’t working out. A reputable agent won’t dodge these questions – they should want you to feel reassured and treated fairly in all scenarios.

20. Are there any other fees or costs I should know about? 

Why ask: Aside from commission and marketing, you don’t want any surprise fees cropping up. It’s best to get full transparency on all costs now.

Answer & Tips: This is a catch-all to let the agent mention things like an administration fee, auctioneer fee (if not already discussed), or referral fees. In most cases, the big ones are commission and marketing. However, please note that some agencies may charge a small administrative fee or document fee. Also, if your agent works under a franchise, ensure there’s no extra franchise fee you’re expected to cover (usually it’s built into the commission). 

The agent might also bring up who pays for things like the LIM report or title documents (often the buyer does when making an offer, but some sellers pre-order these). It’s good to clarify so you’re prepared. Essentially, you should walk away from this discussion with a clear picture of the financial side: “If I sell at $X, I’ll pay roughly $Y in commission, and I plan to spend $Z on marketing. If I don’t sell, I’m on the hook for $W (maybe just the marketing).” No one likes surprises when it comes to fees, and an honest agent will make sure there are none.

Tips :For comprehensive NZ-specific guidance on preparing your home and understanding your legal responsibilities as a seller, check the official government official seller guide.

References and Reputation

21. Can you provide references or testimonials from recent clients? 

Why ask: An agent might sound impressive, but what do their past clients say? Recent references help verify the agent’s track record and service quality.

Answer & Tips: A great agent will have no hesitation here. Whether they provide references from past clients should be part of your questions to ask real estate agents .They might immediately share a couple of testimonials or offer to put you in touch with past sellers. Ideally, ask for clients who sold similar properties or in the same area, and who worked with the agent in the last 6-12 months (as the market can change, recent experiences are most relevant). 

When you contact these references, consider asking how the communication was, if the sale result met or exceeded expectations, and if there were any issues. Most satisfied clients are happy to share their experience.

If an agent struggles to find anyone for you to talk to, that’s a worry. Also, do a quick online search for reviews – sites like RateMyAgent, Google, or Facebook might have feedback. One or two middling reviews might be nothing, but if you see a pattern (e.g., complaints about poor communication or pressure tactics), take note. 

Bottom line: an agent who consistently makes clients happy will be proud to show it, and that’s a great confidence booster for you as a potential client.

22. Have you ever had any complaints or disciplinary actions against you? 

Why ask: This is a direct way to suss out if the agent has any blemishes on their professional record. It might feel awkward to ask, but it’s about protecting yourself.

Answer & Tips: Most agents will answer honestly. The REA (Real Estate Authority) keeps a public record of formal complaints and disciplinary actions (from the last three years, in NZ). A top agent is likely to have a clean record or, at most, a minor issue that can be explained. If they have had a complaint, listen to how they address it. Was it a minor misunderstanding or something serious? They should be open about it – after all, you could find out on your own by checking the REA register. 

If an agent gets defensive or angry that you asked, that’s a red flag in itself. Remember, you are essentially hiring this person – it’s fair to do a mini background check. Many savvy sellers will quietly look up agents online beforehand. By asking directly, you give them a chance to explain anything you might find. An agent with nothing to hide will appreciate your diligence.

23. Why should I choose you as my agent? 

Why ask: After covering all the bases, this question lets the agent sum up their value proposition. It’s a chance to see what they prioritise about themselves and if it matches what you’re looking for.

Answer & Tips: This is somewhat subjective, but you’re looking for genuine enthusiasm and a convincing case. Great agents might highlight their strong negotiation skills, deep local knowledge, or a personal commitment: “I will treat the sale of your home as if it were my own.” Others might mention their recent results: “My last few listings all sold above asking, and I’d love to do the same for you.” 

There’s no one “right” answer, but the key is: did they convince you? Pay attention to whether they focus on you and your needs, or if they primarily talk about themselves. 

For instance, “I’m the #1 agent in this office” is nice, but “I have a plan to get you the best price, and I’ll be with you every step” is more reassuring. This question can also reveal their personality and values. Since you’ll be working closely with this person, their answer might help you decide who you’d feel most comfortable with. Ultimately, it often comes down to trust and intuition. Use this answer, along with everything else you’ve learned, to make an informed choice.

Conclusion and Next Steps

Interviewing potential agents with these questions to ask real estate agents will give you a 360° view of each candidate’s expertise and suitability. You’ll learn about their experience, local knowledge, marketing plan, communication style, and more. With this information, you can compare agents and choose the one most suited to you and your property – someone whose advice you trust and who makes you feel confident.

Remember that the right agent should not only offer a great commission rate or a high suggested price; they should demonstrate competence, transparency, and a genuine commitment to getting you the best result. Don’t rush the decision – it’s worth taking the time to find someone who checks all the boxes.

If you’re feeling overwhelmed by the process of finding the perfect agent, remember you don’t have to do it alone. My Top Agent offers a free service for NZ property owners to help you find your top local agent. We vet and shortlist the best agents in your area based on real performance data, so you can have added confidence in your choice. You can even receive a free property report and some initial advice to kick-start your selling journey. When you're ready to take the next step, simply get a quote on our website – we’ll connect you with ideal agents for your needs, at no cost to you.Start your agent interviews with these essential questions to ask real estate agents and make a smarter, data-driven choice.

Before talking to agents, don’t forget any final pre-listing upgrades. With My Reno Quotes, you can get 3 free tradie quotes and ensure your home is totally market and renovation ready.

By asking the right questions to ask real estate agents and getting the right professional support – you’ll be well on your way to a successful, stress-free home sale. Good luck with your sale, and don’t hesitate to reach out to My Top Agent for any guidance along the way!